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The Library in Five Minutes: Getting Help

Getting Help

Research & Information Desk - Need Help? Ask Us!

  • Click on Need Help? Ask Us! on the library’s website to be taken to a page that shows the various ways you can reach us.
  • Phone: (419) 358-3450.
  • Email:
  • Chat: use the chat button on the library’s homepage (chat button is visible when the service is open).
  • Text Message: text us at (419) 890-3508.
  • In person: Visit the Circulation/Info desk, or make a PAWS appointment (Personalized Assistance With Searching). See the PAWS page for more information on this service:


Checkout/Renewal Questions

  • Call the Circulation/Info Desk: 419-358-3262 or use the contact information at the Need Help - Ask Us page.
  • Borrowing policies are posted online at library website > Services & Information > Services A-Z. You can find information on loan periods, borrowing limits, and more
  • Library Account Login provides access to your library account to confirm due dates, renew items, and review OhioLINK requests
  • Special note: Overdue notices are a courtesy reminder but should not be relied on as indicators to renew or return library materials.