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The Library in Five Minutes: Getting Help

Getting Help

Research & Information Desk - Need Help? Ask Us!

  • Click on Need Help? Ask Us! on the library’s website to be taken to a page that shows the various ways you can reach us.
  • Phone: (419) 358-3450.
  • Email:
  • Chat: use the chat button on the library’s homepage (chat button is visible when the service is open).
  • Text Message: text us at (419) 890-3508.
  • In person: stop by the Research & Information Desk, or make a PAWS appointment (Personalized Assistance With Searching). See the PAWS page for more information on this service:


Checkout/Renewal Questions

  • Call the Circulation Desk: 419-358-3262, OR . . .
  • Email Audra Oglesbee at
  • Borrowing policies can be found on the library website under Services / Policies. You can find information on loan periods, borrowing limits, and more.
  • Check Your Library Account – use this link on the library’s webpage to check due dates, renew items, and to review what items you’ve requested through OhioLINK. If you have questions related to your account, you can contact Audra Oglesbee, Access Services Coordinator and Circulation Supervisor, at (419) 358-3271, or email her at the address noted above.
  • Special note: Overdue notices are a courtesy reminder but should not be relied on as indicators to renew or return library materials.